Cookies

USE OF COOKIES

 

1. WHO ARE WE?

Welcome to the website http://www.group.renault.com, edited by Renault SAS (see our legal notice.)

This section is dedicated to our Cookie Policy.
It allows you to learn more about the origin and use of navigation information that cookies can save on your browser.
This Policy is therefore important for you, who wish to have a positive and confident experience of our offers and services and for Us, who wish to answer accurately and completely to your questions about the use we make of cookies and to take into account of your wishes.

When displaying our content, information about the navigation of your device (computer, tablet, smartphone, etc.) may be saved in “Cookies” files installed on your device, subject to the choices that you have expressed in relation to Cookies and that you can change at any time (see section 4).

2. WHAT IS A COOKIE AND WHAT IS IT FOR?

A cookie  is a text file that can be saved, subject to your choice, in a dedicated area of the hard drive of your terminal (computer, tablet ….) during the consultation an online service with your browser software. It is transmitted by the server of a website to your browser. Each cookie is assigned an anonymous identifier. The cookie file allows its issuer to identify the terminal in which it is registered during the period of validity or registration of the cookie concerned. A cookie does not allow to go back to a natural person.
When you consult the Groupe Renault websites, we may install, subject to your choice, different cookies: operating cookies, performance cookies, social cookies and advertising cookies.

3. CATEGORIES OF COOKIES USED BY THE GROUPE RENAULT SITES?

Cookies that we emit on our sites are divided into 4 categories in order to facilitate the management that You make of them:

4. HOW TO MANAGE YOUR COOKIES ON THE GROUPE RENAULT SITES

You can set the cookies that we use on Groupe Renault websites in two ways:

Thanks to the cookie management tool that we wanted to put at your disposal (Recommended):

  • Manage my cookies

This tool allows you to manage yourself the categories of cookies mentioned above that you authorize when browsing our sites. It also allows you to return at any time on your choices

In the settings of your Internet browser:

You can configure your browser software so that cookies are saved in your device or, conversely, they are rejected, either systematically or according to their issuer. You can also configure your browser so that the acceptance or rejection of cookies is offered to you punctually, before a cookie is likely to be registered in your device.

The management of cookies and your choices with this option is different for each of them. It is described in the help menu of your browser, which will allow you to know how to change your wishes for cookies.
We put at your disposal the links of the information pages allowing you to configure your own browser:

Once your preferences are saved, we will only read or write the cookies allowed by your rules. Any cookie saved before your setting will always be on your computer, and you can also delete it in your browser settings.

It is important to know that we use a cookie to store your cookie preference, which implies that:

  • If you delete all your cookies, you will need to update your preferences
  • If you use a different device, profile, or browser, you will need to update your preferences.

5. WHAT IS THE REFUSAL OF COOKIES

If you refuse the registration of cookies in your terminal, or if you delete those registered there, you will not be able to benefit from a certain number of functionalities which are nevertheless necessary to navigate in certain spaces of the sites of the Renault Group. This would be the case if you tried to access our content or services that require you to recognize. This would also be the case when we-or our service providers-could not define, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected. Internet.
If applicable, Groupe Renault accepts no responsibility for the consequences of the poor functioning of our services resulting from the inability of the Renault Group to register or consult the cookies necessary for the functioning of the site and which you have refused or deleted.

6. THE DIFFERENT CATEGORIES OF COOKIES

Operating cookies

Website cookies allow you to navigate the site and use essential features, such as secure spaces, shopping baskets or billing pages.
These cookies do not collect any information that could be used for marketing or targeting reasons.

We use them for:

  • Adapt the presentation of Renault Group sites to the display preferences of your terminal:
    • language used
    • display resolution
    • operating system used
  • Share information with a technical partner to strictly provide you with services or features on our sites.

The cookie management tool that we put at your disposal does not allow to disable this category of cookies. Indeed, accepting these cookies is a necessary condition for the use of our site, if you block the use by another means, we can not guarantee normal navigation on the site.

Performance and analysis cookies

This site uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help the website analyze the use of the site by its visitors. The data generated by the cookie about your use of the website (including your IP address) will be transmitted and stored by Google on servers located in the United States. We use this information for the purpose of evaluating your use of the site, compiling reports on the activity of the site and providing other services relating to the activity of the site and the use of the Internet. You can get more information about the Google Analytics service by going to:
http://www.google.com/analytics/learn/privacy.html

We use them for:

  • Establish statistics on the number of visits to Renault Group sites and the use of the various components of the Renault Group’s sites (for example, the sections and contents visited, the duration of a visit or the number of error messages encountered), allowing us to improve the interest and ergonomics of our services.
  • Measure the effectiveness of our marketing campaigns and understand which pages interest you.
  • Test different features.

Cookies related to the use of social networks

So-called “social” cookies are linked to services provided by third parties, such as “Like” or “Share” buttons.
They are used to provide you with services or to memorize your sharing preferences with social networks.
The social network providing such an application button is likely to identify you with this button, even if you did not use this button during your consultation of our site. Indeed, this type of application button can allow the social network concerned to understand your browsing on our site, just because your account to the social network concerned was activated on your device (open session) during your navigation on our site.

We have no control over the process used by social networks to collect information about your browsing on our site and associated with the personal data they have. We invite you to consult the privacy policies of these social networks to learn the purpose of use, including advertising, navigation information they can collect through these application buttons. These protection policies must allow you to exercise your choices with these social networks, including setting up your usage accounts for each of these networks.

We use them for:

  • Link to / with social networks like Facebook
  • Allow you to sign in to social networks when the sharing option has been enabled

You may choose to accept or decline these cookies, but refusing cookies may prevent you from gaining access to certain “social” sharing and interaction features.

7. IF YOU SHARE THE USE OF YOUR TERMINAL WITH OTHERS

If your device is used by more than one person and if the same device has more than one browser, we can not confidently ensure that the services and advertisements for your device correspond to your own use of that device and not to that of another user of this terminal.
If applicable, sharing with others the use of your device and configuring your browser settings for cookies, is your free choice and responsibility

8. SPECIAL CASE: “FLASH” COOKIES © FROM “ADOBE FLASH PLAYER” ™

“Adobe Flash Player” ™ is a computer application that allows the rapid development of dynamic content using the “Flash” computer language. Flash (and similar apps) remembers the settings, preferences, and usage of this content through technology similar to cookies. However, “Adobe Flash Player” ™ manages this information and your choices via an interface different from that provided by your browser. Since your device might display Flash-based content, we invite you to access your Flash cookie management tools directly from http://www.adobe.com/en/ .

 

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